Privacy Policy
ERGOPHARM, under the corporate name A. MERMIGKI ZACHARAKI & CO. LP, respects your personal data and ensures its protection and safety through all possible means and methods.
This Privacy Policy describes the personal data that ERGOPHARM-A. MERMIGKI ZACHARAKI & CO. LP collects from you; how we collect, use, and protect your personal data; to whom we transfer/disclose it; and the rights you have regarding how we use this data.
We recognize that the protection of personal data is an ongoing responsibility and commitment for us, and therefore, we will update and modify this Policy from time to time. Please visit our website www.ergopharm.gr periodically to ensure that you are aware of and satisfied with any changes.
Who we are?
We are the company under the name A. MERMIGKI ZACHARAKI & CO. LP and the distinctive title ERGOPHARM – based in Athens, 48 Makedonias St., Ilioupoli, PC 16342, +30 210-9950468/480, (VAT No. 093614097 - Tax Office: KEFODE ATTICA), G.C.R. No. 1790201000, email:
Our company provides its visitors, through the Product Purchase service hosted at www.ergopharm.gr, the opportunity to browse, be informed, and search for prices and types of products and services, according to their needs and preferences, which are made available by the Company.
What personal data do we collect about you and how do we collect it?
2.1 The Company collects personal data for natural persons, such as — indicatively — first name, last name, phone number, street, number, postal code, city and email, only when they provide these directly and voluntarily, either by filling out the contact form or by sending an email to
2.2 The Company collects data for legal entities, such as — indicatively — Corporate Name, VAT No., Tax Office, Address, Phone, Postal Code, Profession and email, only when they provide these directly and voluntarily, either by filling out the contact form or by sending an email to
The purpose of filling in these fields is the intention of merchants (natural or legal persons) to learn about our services and receive information regarding our potential cooperation.
2.3 The Company also collects participant data, such as first name, last name, and email, through contests held at regular intervals. Participants provide their personal details either by logging in through a social media account (Facebook, Twitter, Instagram), or via email, or by filling out the contest entry form.
We do not provide your personal data to anyone and we guarantee that no use is made beyond what is provided by law and beyond what is exclusively stated in this Privacy Policy.
Your personal data is used for:
3.1. The personal data we collect based on paragraph 2.1 of this Privacy Policy is used for the purpose of facilitating communication between users/consumers and our company, submitting their inquiries to us and receiving our responses, as well as reporting any problems or requests.
3.2. The personal data we collect based on paragraph 2.2 of this Privacy Policy is used within the framework of providing clarifications by our company.
Retention period of your personal data
4.1. We retain personal data related to our partners for Five (5) years in order to fulfill our obligation to maintain accurate records for tax or other administrative authorities.
4.3. When we no longer require your personal data, we delete or securely destroy it. We also consider if and how we can minimize the personal data we use over time, as well as whether we can keep it anonymous so that it can no longer be associated with or identify you. In such cases, we may use this data without further notice.
4.4. For more information regarding the use of your personal data, please contact us at +30 210 9950480 or via email at
Compliance Officer: ANGELIKI MERMIGKI ZACHARAKI
Your Rights
The user has the right to request access to their personal data that we process at any time.
Furthermore, the user has the following rights:
5.1. The right to information regarding whether we hold your personal data and, if so, what that data is, why we hold/use it, and for how long.
5.2. The right to rectification, erasure (except in cases where we retain personal data of our partners for tax purposes), as well as the restriction of processing of your personal data.
5.3. The right to withdraw your consent at any time (see paragraph 3.1 above), without affecting the lawfulness of processing based on consent before its withdrawal. Once we receive notification that you have withdrawn your consent, we will cease to process your information for the purpose or purposes you originally agreed to, unless we have another legal basis to do so lawfully.
5.4. The right to object to the processing of your personal data when we rely on a legitimate interest (or that of a third party), but your particular situation makes you want to object to processing for this reason. You also have the right to object when our Company processes your personal data for direct marketing purposes.
Access to your data based on your rights will be provided free of charge, without any direct or indirect cost. However, when your request is clearly excessive, unfounded, or disproportionate to the direct exercise of these rights, we may charge you a reasonable fee. Alternatively, in such cases, we may refuse to comply with your request.
Security of Your Personal Data
Our company respects your personal data and proves it in practice, committing to make every possible effort to safeguard the security of the data you provide. The data you provide is protected by SSL (Secure Socket Layer) technology. SSL technology is the standard industry method for encrypting personal information to ensure its secure transfer over the internet.
Transfer of Your Personal Data
Our Company does not transfer your data to any third party (natural or legal person). The personal data we collect from you is neither transferred nor processed outside the European Union.
However, we may disclose your personal data to the following third parties solely for the purposes contained in this Privacy Policy:
a) Government authorities, law enforcement agencies, regulatory, and other prosecuting authorities to comply with legal requirements, except in cases where it is exclusively provided by a legal obligation (Law) or imposed by competent authorities.
b) Legal and other professional advisors, courts, and law enforcement agencies in order to exercise our legal rights arising from our contract with you.
γ) Social networks: Through the website www.ergopharm.gr or before visiting our website, you may have access to third-party social networks. When you are registered with your social media account, we will receive the personal data you choose to share with us through them, according to your privacy settings, in order to improve and personalize the use of our website. We may use social media plugins on our website. This will result in your information being shared with your social media provider and possibly appearing on your social media profile, making it accessible to others in your network. Please consult the privacy statements of these third-party social media providers to learn more about these practices.
Underage users/visitors
Minor visitors have access to our services provided they have reached the age of 16. If they are under the age of 16, they may access our services only with the consent of their parents or guardians. In the event that personal data is submitted by minors over the age of 16, the submission is valid only if provided or approved by at least one parent. In the case of submission by a minor under 16, our Company will delete all relevant information as soon as it becomes aware or identifies this in any way.
Use of Cookies
On this website, we use cookies to provide you with the best possible user experience.
Cookies are files stored in your browser and are used for basic navigation functions as well as for personalizing your experience. By continuing to browse our website, you accept the use of cookies.
Cookies may be used by ERGOPHARM, as well as third parties (Google, Facebook, etc.), to promote products you have already viewed during a previous visit to our website (Remarketing). By browsing our website, you give your consent regarding the use of cookies and Remarketing.
Apparently, you have the option to prevent cookies from being stored in your browser. This can be done here if you use Firefox, here if you use Chrome, here if you use Opera, and here if you use Safari.
Cookie Categories
Necessary Cookies
These allow the execution of basic site functions, such as adding products to the cart, electronic payment, and saving products to the wish-list. Without these strictly necessary Cookies, the smooth operation of the e-shop is directly affected, and your personal browsing experience is degraded as core e-commerce functions underperform.
Performance Cookies
Performance cookies collect information about how visitors use the website. They allow us to see which pages are visited most often or show us if they encounter any problems while browsing. These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and used only to improve how the website works.
Functionality Cookies
These cookies 'remember' your preferences while browsing our site, so we can recommend the appropriate products based on your needs. With these cookies, you enjoy a personalized version of our site, making it much easier to find what you are looking for.
Advertising Cookies
These cookies are used to provide advertisements more relevant to you and your interests. They are also used to send targeted advertising or offers with the aim of limiting mass, unwanted, and irrelevant promotional messages. At the same time, they help us measure the effectiveness of advertising campaigns.
Analytics Cookies
These are a subset of Functionality Cookies and enable us to evaluate the effectiveness of various functions of our site, so that we can continuously improve the experience we offer you.
How to contact us?
You may contact us for any question regarding the processing of your personal data or our use of cookies, or to exercise your rights, by using the online contact form on our website.